If you’ve been in a motor vehicle accident, we’re here to support you every step of the way. As an ICBC-approved provider, we make the process simple and stress-free. Just provide your ICBC claim number when you book your initial session, and we’ll handle direct billing for you. You can focus on your recovery while we take care of the rest, offering personalized, trauma-informed care tailored to your needs.
Do you offer direct billing?
Yes, we offer direct billing with Telus Health, ICBC, Blue Cross, Provider Connect, Greenshield, and Luminous Health. If your provider supports direct billing, we’re happy to register with them to ensure the smoothest experience possible.
I'm concerned about my privacy, is it confidential?
Yes, your sessions are completely confidential. We protect all personal information and only disclose details under rare circumstances like legal or safety concerns.
What is your cancellation policy?
Please notify us as soon as possible if you need to cancel. Cancellations within 48 hours will incur the full session fee.
What can I expect from my first session?
In your first session, you'll meet your therapist, review confidentiality, and discuss your concerns. An initial assessment helps set goals, marking the start of your ongoing therapeutic journey.